Built For All Business Models

HoundDog believes that no matter what IT business model you run, the road to success goes straight through 'Do-what-your-customer-wants-ville'. It's the fundamentals that matter. And that means...

• Delivering a great IT support service that maximises their uptime
• At less cost than your competitors
• In a way that suits your customer best

So we don't care whether you run Managed Services, go with conventional Break-Fix, operate a pre-paid Support Bank billing system or offer a combination of these. HoundDog is designed to deliver serious benefits for all of these models in just ten minutes, for pennies per day.

Break-Fix companies establish a small yet lasting link with their customers by selling them a small Mini-Contract™. It establishes a bond that can grow into a lasting and valuable relationship. Break-Fix companies sell the Mini-Contract^TM for two-to-four times the cost of the entire system - so they make an instant payback, deliver superior service and establish their credentials, while developing closer ties with the Break-Fix customer - Easy! Contact us for further details on how HoundDog works for Break-Fix companies.

Support Bank companies use HoundDog to uncover system faults, highlight the need for improvements, and prompt users to consume more hours. Contact us to receive ‘The Poop on HoundDog for Support Bank Companies.’

And hundreds of Managed Service / Contracted Support companies use HoundDog to deliver proactive service at less cost and boost recurring revenues at the same time. We don't think Managed Services requires courses, webinars and books. It really ought to be easier than all that... contact us to get 'The Poop on HoundDog for Managed Services.'

Take care of your clients doggy style with HoundDog - it's easy, effective, affordable and risk-free. Sign up for our 30-day free trial and see how HoundDog can benefit your business.