Stay Focused on Customers

In contrast to the other guys who want to sell you more complicated monitoring and support packages for big money upfront, HoundDog keeps things Easy, Affordable & Risk-Free. HoundDog takes just minutes to implement, requires no training, and needs no hardware to be installed and maintained, so your staff can stay focused on the real job at hand - taking care of clients and maximising service levels.

No Training Required

A simple, intuitive interface means you’ll be up and running fast – without the need for complex templates, training or 2-month set-up. And because it’s easy-to-learn, you’ll never have to worry about training up a guy to use the monitoring system, only to have him walk out the door. Anyone can pick it up in minutes.

No Equipment Required

HoundDog pioneered the first hosted monitoring and management system for IT support companies and has been running at 99.99% availability ever since. There's no need for you to install servers or complex software and keep them running. HoundDog takes care of the groundwork for you, leaving your technicians to focus on customers.

Small is Beautiful

HoundDog keeps things straightforward, so reliability is maximised - and hassle is minimised. The Agent that sits on your clients' servers runs as a simple Windows® service, uses just 7MB of memory and hardly even registers on the Task Manager. Because it's small and slim, it's extremely reliable, meaning your staff spend virtually no time supporting HoundDog - and all their time supporting clients. (And if there ever is any issue, our telephone and email support is completely free. Easy... and Affordable.)

Easy Upgrades

When HoundDog introduces new features like new reports or monitoring tools, you're able to install them across your base of customers with just a few clicks of your mouse. No re-installs or training or complexity involved. Upgrades take seconds.

Fits with Your Business Model

The HoundDog system fits the way you work so you don't need to re-jig your operations. Whether you use a Managed Services, pre-paid Support Bank or Break-Fix model – we don’t care! You're able to get going with HoundDog in minutes and gain valuable business benefits with less hassle.

With HoundDog you can stay focused on your customers, not your internal systems. Take HoundDog for a walk - we don't bite.