Over 1,500 IT Support Companies took ten minutes to try HoundDog - and now deliver better service, cut costs, boost revenues and win more contracts.

HoundDog Expansion Shows no Bounds
29 August 2008

Following success in UK and US, Harald Ramsøy is appointed to provide IT support company offering to Nordic and Benelux.

HoundDog Technology, developer of easy, affordable remote monitoring and management tools for IT support companies and MSPs, today announced the appointment of Harald Ramsøy as Sales and Business Development Officer for the Nordic and Benelux territories.

This appointment marks HoundDog Technology’s move to offer its highly popular network monitoring product to the region’s growing number of IT support companies and managed service providers servicing the small to medium sized business market.

Ramsøy has twenty years experience in European IT sales for companies including Nokia Internet Communications, France Telecom and Watchguard Technologies. He brings a wealth of experience in both market needs and knowledge of information technologies available within the various countries.

“The market is fresh and ready for our toolset, which is designed to enable IT support companies to offer improved 24/7 service for their customers,” explains Ramsøy. “Existing solutions suffer from being too complicated to install and maintain, and have put off smaller sized companies who do not have the requisite resources.”

The company provides ‘HoundDog’, an easy to use and affordable network monitoring tool. Specifically designed for IT support companies, HoundDog complements their own existing offerings and enables them to provide a more responsive service to their clients based in disparate locations. HoundDog is written from the ground up to be easy to use and quick to install. Users can monitor all of the ‘live’ IT at their customers’ sites, offering proactive alerting to issues relating to disk space, backup, failed RAID disks, website downtime, AV updates and more.

Ramsøy predicts a rapid take up of HoundDog in the region and HoundDog Technology will be looking to recruit sales and technical staff over the coming months. “The reaction from potential customers has been a positive one, with the ease of use factor that comes inherent with the technology distinctly noted,” comments Ramsøy.

“After opening our office in France earlier this year, Ramsøy’s appointment shows our unmitigated commitment to trebling our global turnover this year. The Nordic and Benelux countries are essential to these plans and we see a place for our pay-as-you-go pricing model in the current network monitoring market,” adds HoundDog Technology CEO, Doug Wilson. “It’s encouraging to hear that potential users in these territories already recognise how easy to use our tool is and in time, we see IT support companies recognising the monetary benefits HoundDog can bring them, whilst also improving their overall customer service.”

For Nordic and Benelux sales enquiries, please contact Harald Ramsøy on +44 (0) 7810 433 446.

About HoundDog Technology

HoundDog Technology delivers an award-winning suite of products for IT Support and Managed Service Providers (MSPs) looking to take better care of their clients at less cost. By focussing on the essentials, HoundDog delivers key functionality like real time systems monitoring, automated daily health checks, asset tracking, patch management and own brand client reporting in just ten minutes at a fraction of the cost involved with other more complicated ‘bloatware’ systems. HoundDog makes it easy to deliver proactive support, cut problem resolution times and costs, build additional revenue streams and win more business.

The HoundDog system is deployed on over 15,000 small businesses in over 13 countries. Company headquarters are located in Dundee, Scotland with additional offices across Europe and in North America. HoundDog Technology was recently selected as Best MSP solution at Gartner Groups IT Channel Vision Awards, received 5 out of 5 Tech Stars from CRN Reviews and was short listed for Software Vendor of the Year along with Microsoft, IBM, Oracle and Citrix.

Back to news