Daily Health Checks

Spot small issues before they become disasters with an automated Daily Health Check of your clients’ systems. You’ll be alerted about small issues before they turn into time-consuming catastrophes, helping you cut resolution times and overheads while boosting client uptime and satisfaction.

Within minutes, you can set-up proactive Daily Health Checks on:

• AV Pattern File Check to ensure that they’re right up-to-date.
• Disk Space Change Check to spot problems with disk consumption.
• Backup Success Check so you’re alerted to faults.
• Hacker Alert to spot problems with unauthorised logins.
• File Size Check to monitor the size of files or directories.
• Exchange Store Size Check to check the size of multiple information stores.
• Critical Event Check. Rather than checking servers one-by-one, get a single comprehensive report that shows problems across your entire client base.
• Disk Health Check to spot emerging problems with physical disk health.
• Roll Your Own Event Log Check to monitor the applications that write to the event log once a day. Get alerts when specific events are – or are not – discovered.
• Patch Management with WSUS to get alerted when critical updates haven’t been installed on computers.

Many issues – like disks growing too quickly, AV pattern file not being updated and more – may not be causing client pain right now but could develop into full-blown disasters if left undetected. HoundDog helps you spot these needles in the haystack - and take pre-emptive action to cut downtime and boost client satisfaction.

You'll get an Instant Alert by email or SMS - and can view all issues on your online DashBoard or MiniDash™ on your phone. With one quick glance, you'll see the state of your entire client base.

Deliver Own-Brand Daily Client Reports and Instill Confidence

After their Daily Health Check runs, the system can automatically send your customer a short note to show the results of the checks. It comes from you – not HoundDog – and can be completely customised with your branding and text.

This report – and its weekly alternative – is designed to get around a fundamental problem with delivering great IT support: the better you do your job, the less your customers see you. The Daily Client Report says, in effect, "Even though you don’t see us we’re here in the background keeping your systems up and running...and earning our fees."

Sell a New Premium Service and Grow Recurring Revenues

HoundDog users sell clients a Daily Health Check Service, demonstrating how it provides an ounce of prevention to avoid downtime altogether. By charging them as little as the price of a cup of coffee per day, HoundDog users earn four-times the cost of the entire system. The net result: they get all the efficiency benefits of proactive monitoring, client reporting and asset tracking - in fact the entire HoundDog System - while boosting recurring revenues at the same time! Contact us to get more information about how HoundDog users use proactive Daily Health Checks to boost recurring revenues. Or register for your free 30-day trial here.